Elite Company – Privacy Policy

Last updated: 19/12/25

Elite Company (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Privacy Act 2020 (New Zealand).

This policy applies to all visitors and customers of elitecompany.co.nz.

1. Personal Information We Collect

We may collect personal information including:

Full name

Email address

Phone number

Shipping and billing address

Payment information (processed securely via third-party providers — we do not store card details)

Order history

IP address, browser type, and device information

Communications with us (emails, messages, reviews)

2. How We Collect Your Information

We collect personal information when you:

Place an order on our website

Create an account or subscribe to emails

Contact us for support or enquiries

Participate in promotions, reviews, or surveys

Browse our website (via cookies and analytics tools)

3. Why We Collect Your Information

We collect and use your personal information to:

Process and deliver orders

Communicate with you about your purchases

Provide customer support

Improve our products, services, and website experience

Send marketing communications (only if you opt in)

Meet legal and regulatory requirements

4. Marketing Communications

If you opt in, we may send you emails about:

New releases and limited drops

Promotions or exclusive offers

Brand updates and content

You can unsubscribe at any time using the link in our emails or by contacting us directly.

5. Cookies & Analytics

We use cookies and similar technologies to:

Enable core website functionality

Analyse traffic and user behaviour

Improve site performance and user experience

You can disable cookies through your browser settings, but some features of the site may not function properly.

6. Sharing Your Information

We only share your personal information where necessary, including with:

Payment providers (e.g. Stripe, PayPal)

Shipping and courier companies

Website and e-commerce platforms (e.g. Squarespace)

Analytics and marketing service providers

All third parties are required to handle your information securely and only for authorised purposes.

We do not sell your personal information.

7. International Data Transfers

Some service providers may store data outside New Zealand.
Where this occurs, we take reasonable steps to ensure your information is protected to a standard comparable with New Zealand privacy laws.

8. Storage & Security

We take reasonable steps to protect your personal information from:

Loss

Misuse

Unauthorised access

Disclosure or alteration

Access to personal information is restricted to authorised personnel only.

9. How Long We Keep Your Information

We retain personal information only for as long as necessary to:

Fulfil the purpose it was collected for

Meet legal, accounting, or regulatory requirements

When no longer required, information is securely deleted or anonymised.

10. Your Rights Under New Zealand Law

Under the Privacy Act 2020, you have the right to:

Request access to your personal information

Request correction of your information

Be informed of any data breaches that affect you

To exercise these rights, contact us using the details below.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will take effect once published on this page.

13. Contact Us

If you have questions, requests, or concerns about your privacy or this policy, contact us at:
support@elitecompany.co.nz
elitecompany.co.nz